Returns & Refunds
Our satisfaction guarantee policy
30-Day Returns
Return unopened products within 30 days of delivery
Easy Process
Simple return process with prepaid shipping labels
Full Refund
100% refund for qualifying returns
Return Policy
Eligible Returns
- Products must be unopened and in original packaging
- Returns must be initiated within 30 days of delivery
- Original receipt or order confirmation required
- Products must not be damaged or tampered with
Non-Returnable Items
- Opened or reconstituted products
- Products stored improperly (temperature-sensitive items)
- Items beyond the 30-day return window
- Products without original packaging
Refund Process
Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be credited to your original payment method. Please allow additional time for your bank or credit card company to process the refund.
How to Return
- 1
Contact Customer Service
Email [email protected] or call +1 (888) 555-1234 to initiate your return
- 2
Receive Return Authorization
We'll provide a Return Merchandise Authorization (RMA) number and shipping label
- 3
Ship Your Return
Pack items securely and ship using the provided label
- 4
Receive Your Refund
Refund processed within 5-7 business days of receiving return
Need to start a return?
Contact our customer service team for assistance.
Contact Us